About Clinic Location
Kintsugi Physical Therapy & Wellness is a 1-location practice in Normandy Park, WA. A couple of years ago, Owner Christy Riley hired a local marketing agency to do her Website & SEO.
The problem was, the local agency didn’t understand physical therapy! That’s a big problem. Worse, after a couple of months, the support went WAY downhill. Christi felt overloaded and frustrated.
But after hiring Practice Promotions, Christi has seen an 8x increase in patient leads!
“Practice Promotions has changed my life completely. Now, I sit back and wait for leads to call. You gotta pay for what you need!” – Christi Riley
Plan Used
- Ultimate + Patient Engagement System
Tools Used
- Clinic Website
- SEO & AI Search
- Google Ads
- Social Media Marketing
- Email Marketing
- Digital Newsletters
How This Clinic’s Numbers Are Growing
Marketing Tools This Practice Used:
Website + SEO Services
From 111 to 151 Calls on Google Business
Once Christi fired the local marketing agency and switched to Practice Promotions, Kintsugi has seen a consistent increase in online visibility. For example, in July 2025 they got 151 calls from their Google Business Profile, vs 111 the year before.
They now rank #1 for many keywords like “physical therapist Normandy Park.” Their SEO strength has led to an overall cost per lead of just $19.
Fully-Managed PT Google Ads
717% Increase in Patient Leads With Google Ads
After implementing Google Ads and a dedicated Google Ads Specialist to their team, Kintsugi PT saw a 8x, or 717%, increase overall leads!
They went from 17 Leads in July 2024 to 139 in July 2025. On average, they pay $87 per Google Ads conversion.
Custom Digital Newsletters
30.28% Open Rate for Digital Newsletter Emails
Each month, 50-100 patients view PacificPro’s digital newsletter!
The #1 most popular topic? “The Surprising Connection Between Neck Pain and a Weak Upper Back.”
This Client Used The Ultimate Plan
Platinum
Start growing your practice with a powerful website, SEO, & AI Search.
- Rank-High SEO System
- Google & AI Search Optimization
- Website Development & Service
- Engage Email Marketing
- Lead Analysis & Call Tracking
- Blog Marketing
- Customer Success Manager
- AI Marketing Practice Profile
Additional locations are $175 / month
Pro System
Scale to multiple clinic locations by adding Google Ads PPC.
- All Platinum Features
- Google Ads Pro System
- Service & Conditions Campaigns
- Google Ads Premier Specialist
- Ads & AI Call Intelligence Tracking
Additional locations are $175 / month
Ultimate System
Become the best-loved clinic in your area with a whole new marketing funnel: including done-for-you social media, email marketing, and custom newsletters.
- All Platinum + Pro Features
- Social Media Marketing
- Custom Practice Newsletter
- Custom Email Marketing & Email Deliverability Software
- Market2Hire Recruiting System
- Patient Engagement Specialist
- Graphic Designer & Copywriters
Additional locations are $175 / month
Enterprise System
CUSTOM PRICING
For 5+ location clinics looking to grow, scale, and expand to more locations.
Using the powerful tools in our Pro and Ultimate plans, we can build you a custom system that empowers your entire team, and gives you the visibility you need to make good decisions and control each location’s patient volume.
Additional locations are $175 / month
